Privacy Policy

Updated: September 16, 2025

1. Introduction

Thank you for choosing Reseek. Protecting your privacy is critically important to us. This Privacy Policy outlines our practices related to the collection, use, and disclosure of your information through the use of our website, www.reseek.net (the "Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect various types of information to provide and improve our services to you. Here are the categories of personal information we've collected:

  • Identifiers. Such as your name, email address, account name, and other similar identifiers.
  • Content Information. Information you provide for the services, including but not limited to text, images, and videos that you might upload or interact with on our platform.
  • Commercial information. Including records related to products or services purchased, obtained, or considered through our platform.
  • Internet or other similar network activity. Including your interaction with our Service and your communications with us about the Service.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and maintain our Service;
  • To improve, personalize, and expand our Service;
  • To understand and analyze how you use our Service and to develop new products, services, features, and functionality;
  • To communicate with you, either directly or through one of our partners, for customer service, updates, and other information relating to the Service, and for marketing purposes;
  • To send you notifications and emails;
  • To detect and prevent fraud or technical issues.

4. How We Share Your Information

We do not share your personal information with any third parties. Your data is used exclusively to provide you with Reseek services, including:

  • Reseek website and web application
  • Reseek WhatsApp integration and services
  • Other Reseek-related services and features

5. Privacy-Focused AI Communication

We take a privacy-first approach to AI services. When you interact with AI features on our platform:

  • Your data never reaches AI services directly. We use our own API keys to communicate with AI providers like DeepSeek and ChatGPT on your behalf.
  • We use placeholder systems. Your personal information is replaced with anonymous placeholders before any AI communication, then matched back to you afterward.
  • No personal identifiers are shared. AI services never see your name, email, or any identifying information - only the content you choose to process.
  • Complete data isolation. Your conversations and data remain within our secure infrastructure and are never directly accessible to external AI providers.

This architecture ensures that while you benefit from advanced AI capabilities, your privacy and personal information remain completely protected.

6. Third-Party Links

Our Service may contain links to third-party websites or services that we do not own or control. We encourage you to review the privacy policies of these third-party websites or services.

7. Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, disclosure, and destruction.

8. Changes to This Privacy Policy

This Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]